Ordering





Ordering

 



Email us at celticmoonlighting@olympus.net or call us with which items you are interested in purchasing. Please include the colors and sizes, as well as your shipping address. We can tell you about availability, and calculate the sales tax (WA residents only) and shipping charges. If you have any questions contact us.

 

Shipping :
We mainly ship through the US Postal Service using their Priority Mail flat rate option; however, it is often less expensive to send small items via parcel post. You have the option to choose a faster, more expensive shipping method.

We don't have standard shipping rates, and we don't add handling fees unless unusual circumstances call for them. We need to ask you to call or e-mail us your zip code so we can calculate the total shipping charge on your order before you pay. We are located in Western Washington State. All shipments will be made from the 98363 zip code, and sales tax is added for Washington State residents.

We are sorry for any inconvenience this may cause and will try to respond to your queries as quickly as possible in order to send your new purchase on its way to you!

All payment will be made through PayPal after we have given you the total cost.  

 

Contact Us:
moonlighting@olympus.net
• (360) 452-1519

 

Shipping Policies:
It can take up to 4 days for your order to be completed with our out of town vending schedule. You will receive your purchase within 7-10 business days from the finish of the order.

*Note: If you need an order by a specific date please let us know to see if we can schedule for that date. Over night shipping costs are the responsibility of the customer, unless we have made an error; contact us and we will give you an estimate. Express Priority Mail is usually within 1st or 2nd Day Delivery. Once the order is in the mail, we are not responsible for any late delivery time.

 

Returns and Exchanges:
You must contact us of intent to return an In-Stock purchase within 24 hrs of receiving order, and it must be shipped back to us within 5 days of receiving order. Returns must be in same new state as when they were sent to Buyer, and show no signs of wear. There will be a restocking fee of 15% deducted from your refund, unless you are asking for an Exchange. Shipping charges are not refundable (unless it is our error).

Any item purchased at a special marked down price is not returnable or exchangeable.

 

Refund:
Once returned items are received, if there is a refund due it will be sent to you within 1 week of return date.

You must pay any return shipping expense.

 

Damaged or Defective Products :
To insure the highest possible quality, we fully inspect each product before it ships. For manufacturer defective products, please contact us, we will then arrange for return shipping and provide you with a refund or exchange.

If the package has been damaged during shipment, we ask that you:

• Keep all packaging and shipping material for inspection

• Contact the shipping carrier within 5 business days to file a claim

• UPS (800) 742-5877

• USPS (800) 275-8777


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyrights© 2000 - 2008 Celtic Moonlighting